The complete platform for managing facilities, venue bookings, ICT systems, assets, and service requests. Now with AI-powered venue search.
No credit card required · Cancel anytime
Open Requests
24
Venue Bookings
18
SLA Compliance
94%
Avg Resolution
4.2h
A complete suite of tools designed specifically for facilities and ICT management.
Digitally manage all facilities, buildings, and spaces with complete visibility.
Smart venue bookings with real-time availability, conflict detection, and automatic cost calculation.
Find the perfect venue using natural language - just describe what you need and let AI do the rest.
Centralized ICT incident management, service requests, and change control.
Track every asset from installation to maintenance with full lifecycle management.
Centralize compliance documents, certificates, and O&M records with version control.
Stay audit-ready with automated certificate expiry alerts and compliance tracking.
Real-time dashboards showing SLA performance, request trends, and vendor metrics.
Pay by team size and the modules you need. Upgrade users or modules anytime. All prices exclude VAT.
Choose your team size
More than 30 users?
CRM, communications, service requests, work orders, projects, vendors, assets and preventive maintenance.
Bundle of up to 10 billable users · excl. VAT
Equivalent to R600/user at a full bundle. Bundles are sold as fixed blocks — single users cannot be bought at this rate.
What's included
Life-safety, inspections, certificates and compliance tracking.
Bundle of up to 10 billable users · excl. VAT
Equivalent to R200/user at a full bundle. Bundles are sold as fixed blocks — single users cannot be bought at this rate.
What's included
Venue bookings, availability calendar, setup requirements, inventory and approvals.
Bundle of up to 10 billable users · excl. VAT
Equivalent to R200/user at a full bundle. Bundles are sold as fixed blocks — single users cannot be bought at this rate.
What's included
Tenants, leases, renewals, occupancy and lettable space search.
Bundle of up to 10 billable users · excl. VAT
Equivalent to R200/user at a full bundle. Bundles are sold as fixed blocks — single users cannot be bought at this rate.
What's included
All 4 modules on the 10-user bundle: R12,000/month
Pay only for the modules you need. Upgrade users or modules anytime. All prices exclude VAT.
No matter which modules you choose, every subscription includes:
WhatsApp messaging via Twilio is included in the Service Management module — Twilio usage is billed directly by your own Twilio account.
Purpose-built for the unique challenges of facility management, our platform helps you maintain safe, compliant, and well-functioning environments.
Average Response Time
2.5 Hours
Have questions or need a custom plan? We'd love to hear from you.
Email us
support@myincidentdesk.comEnterprise & Custom Plans
Need more than 30 users or a tailored solution? Fill in the form and our team will reach out within one business day.
Get a comprehensive Maintenance, Repair & Replacement Plan plus financial analysis and compliance reporting—completely free. Upgrade to Pro anytime for operations, communications, and more.
Join facilities that have modernized their operations and ICT management. Start your free trial today.